Thanks for shopping at Liberateluxe.store! We want to make sure you have a great shopping experience. Here’s the scoop on our shipping and delivery policies.
1. Shipping Locations
We ship all over the world! No matter where you are, we’ll get your beautiful jewelry to you.
2. Processing Time
We usually process orders in 4-7 days. This doesn’t include weekends or holidays. After you order, it can take up to [insert time frame] to ship, depending on where you live.
3. Shipping Methods and Delivery Times
We have different shipping options based on where you are. Here’s a quick look:
- Standard Shipping: Usually takes 3-4 days.
- Expedited Shipping: If you need it fast, this option takes about [insert estimated delivery time, 4-7 days.
Keep in mind that delivery times can change due to customs delays, holidays, or other issues. If your order is late, just let us know, and we’ll help you out.
4. Shipping Costs
Shipping fees vary based on your choice and where it’s going. You’ll see the options and costs at checkout.
5. Order Tracking
Once your order ships, we’ll send you an email with tracking info. You can check where your package is on the shipping company’s website.
6. Customs and Import Duties
For international orders, you may have to pay customs fees, taxes, and other charges when your package arrives. These are the buyer’s responsibility. We suggest checking with your local customs office for details.
7. Lost or Stolen Packages
We can’t take responsibility for packages that get lost, stolen, or damaged while in transit. But we’re here to help if you have issues. You can also reach out to the shipping company to file a claim.
8. Address Accuracy
Make sure the shipping address you give us is correct. We’re not liable for delays or lost packages due to wrong address info. If you spot a mistake after ordering, contact us right away. We’ll try to fix it before shipping.
9. Returns and Exchanges
If you’re not happy with your jewelry, check out our [Return and Exchange Policy] for how to start the process.
Thanks again for choosing us!